Methodological approach to implementing visual knowledge management models in a consulting company

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Abstract

In order to remain competitive in the market and have the ability to form offers to clients, modern consulting companies need to reduce the costs of all types of resources for making management decisions and for storing and transmitting information. However, in the process of implementing new digital solutions, increasing intellectual capital and developing knowledge management tools, consulting companies face numerous problems. The diagrams presented in this work illustrate the knowledge system of a consulting company. The developed methodological approach can be adapted and scaled to a specific department, a particular managerial task, or the entire organization — regardless of the level of generalization. The study’s results provide consolidated insights into the knowledge management system of a consulting company, while adhering to confidentiality requirements.

About the authors

A. Arkhipov

HSE University

Email: aaarkhipov@hse.ru
Moscow, Russian Federation

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